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Frequently Asked Questions

What is Budget Billing?
If I am on Budget Billing, why do I have to pay you even when I don't owe anything?
How is my monthly Budget Billing payment calculated?
How do I place a delivery order?
Is there a local office where I can make a payment on my account?
Why did my payment change (up or down)?
What is a tank rental charge for?
How do I know what size tank to get?
How far can my tank be set from my house?
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How do I read my gauge on my tank?
Do you accept only OOP tanks for exchange?
I just got a refill, but my tank is not 100% full. Why not?
I'm not getting any gas from my tank. Why?
Opposite turn on method
How do I recycle my tank?